Questions and Complaints

Should you have a concern, you can email us at customercare@qloot.com . You can call us toll free at (888) 678 2999. We will respond to your concerns promptly.

If a problem cannot be resolved by speaking with the lender and the nature of the complaint is something other than a high rate of interest, or lack of funds to pay the loan then you may call the Department for regulatory relief, if warranted.

Nevada residents:

NOTICE OF RIGHT TO CONTACT THE OFFICE OF THE COMMISSIONER OF FINANCIAL INSTITUTIONS REGARDING CONCERNS OR COMPLAINTS

You may contact the Office of the Commissioner of Financial Institutions regarding concerns or complaints about the service provider with whom you are dealing by calling the following toll-free telephone number in Nevada: 1 (866) 858-8951

Utah residents:

If you are a Utah resident you can contact the Utah State of Department of Financial Institutions at (801) 538 8830.

Missouri residents:

If you are a Missouri resident you can contact the Missouri Division of Finance.

Missouri Division of Finance
PO Box 716
Jeffferson City, Missouri 65102-0716
573-751-3463 Tel
573 751 9192 Fax

QUESTIONS or COMPLAINTS

Important

Specific rules and laws may differ from state to state.  The service we provide may or may not be available in your state. The service provided by this website is not a solicitation for a loan application.

* In the event that we are unable to verify information provided to us, we may require additional information which may require you to send a fax to us.

Our services are not offered for those residents in the following states:
Arkansas, Arizona, California, Colorado, Georgia, Illinois, Kansas, Kentucky, Massachusetts, Michigan, Minnesota, New Hampshire, New York, North Carolina, Ohio, Pennsylvania, Vermont, Virginia, Washington, West Virginia

Please refer to the following for our state specific: Delaware, Idaho, Nevada, South Dakota, Utah, Wisconsin Missouri